' SILENT SATURDAY' !
It is my good fortune that I had been to Citrus
Café - the culinary destination at Lemon
Tree Premier, Hyderabad many a times.
What delights me the most is when I am here on
a Saturday morning - and too during the
breakfast period.
They call
it ‘Silent Saturday’ . Because on all Saturday’s the food service at breakfast will be led by the SHI team members ( speech and hearing
impaired ) only. All the other stewards will help the SHI’s and support them
as required.
Today
morning,(06 Aug 2016) it was the turn of Khadir and Lingaiah – the two
superstars at Citrus Café.
Khadir has been working in this hotel for the
last four years. He is very good in expressing himself with the guests thru his
sign language.
On
the other hand Lingaiah - popularly known as Linga is just four months old, but he impressed
everybody around him by his flawless performance in food pickup from the
kitchen and replenishing the same in the hot buffet.
Rajesh is
yet another superstar of Citrus Cafe. He is very sharp in terms of remembering
the needs of the guests - though he is
just 18 months old in the system.
Bikshapathy
(see his pic in the poster) who takes care of the Tea Lounge and Rajkamal are two other superstars at Lemon
Tree Premier - who always serve silently and with a heart. I am very close to
both of them. Rajkamal takes care of In Room Dining. I do
respectfully bow to all the SHIs of this hotel.
Lemon
tree’s business model is worth emulating – they have set a gold standard for the
hospitality industry by providing employment to Employee with Disabilities - SHI’s are part of this inspirational program .
Text and Pictures: R Kesava Mallia in
Hyderabad
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