G Ramana Rao, The
manager Fabric Care at ITC Gardenia, Bengaluru has two PWDs (Persons with
disabilities) with him. Babu and Tarun,
both speech and hearing impaired deputed to work with him in the Laundry
Division.
“Babu is our skilled worker. You tell him once that is it,
he will do himself everything. He is one of the best pressmen I have ever seen.
He ensures standard quality for his work” opines Ramana Rao who has been with
the hospitality industry for the last 15 years. Since 2005, Ramana has been
working with ITC in Delhi and Chennai. Since 2009, he is at ITC Gardenia,
Bengaluru.
“I had left ITC Gardenia and was away from the hotel for
eight months. That is the biggest mistake I have ever done in my life” says
Babu who repents now on leaving ITC Gardenia.
“Four days back, Babu’s bike
had a flat tyre on his way to the hotel; immediately he had sent an SMS
to me informing that he will be late for the work. He connects with me over his
mobile at work also by sending SMSes.”
Says Ramana.
Babu is married to Mamatha and is blessed with a six year
old daughter, Rakshitha.
Tarun(25) son of an advocate father comes from a rich
family. Recently, he got married to Vidya, a working woman. Tarun has
authorized her mother to speak to Ramana Rao, his Manager, on all issues.
“we are very emphatic at ITC group of hotels. Tarun is a sincere worker” informs Ramana Rao.
Remember: ITC Group
of Hotels has been very empathic towards giving employment to Persons with
Disabilities (PWDs). This is a very good example on the importance ITC imparts
on social responsibility.
R Kesava Mallia in
Bengaluru
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